At a time of loss, policyholders face emotional distress and a flood of practical tasks: filing claims, understanding benefits, contacting service providers, and more. Better Grief gives insurance clients a compassionate, step-by-step digital companion that supports them through both grief and real-world logistics — strengthening client trust and reducing service friction.
Enhance client support beyond policy payouts Grief doesn’t pause because of paperwork. Better Grief provides emotional and practical guidance 24/7, helping clients feel cared for before, during, and after they interact with your services.
Reduce confusion and administrative burden When a claimant is overwhelmed, simple steps like document gathering, claim submissions, or benefit understanding become harder. Better Grief’s personalized checklists and organization tools lighten that load — positively impacting customer service outcomes.
What You Can Offer Your Clients
Emotional support tools AI-based empathetic chat, journaling, guided reflection, breathing exercises — giving clients space to process grief.
Practical guidance Step-by-step to-dos for legal tasks, financial checklists, funeral planning, and secure document storage.
Tailored care plans Personalized pathways based on the user’s stage in their grief journey.
Partner Benefits
Let’s make sure no one grieves alone — even after they leave your call center.